This Website is operated by Colorlette. By accessing, browsing this Website and using the services, you agree to the terms of this Store Policy.
Colorlette is totally committed to protecting and respecting your privacy. We will not disclose, sell or rent your personal information to any third party except where it is part of providing a service to you such as arranging for deliver packages, send postal or email, administer contests, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate our Website, troubleshoot, provide customer service, and other security checks or where we have your express explicit consent to do so.
CREATING AN ACCOUNT
When you place an order or purchase through www.colorlette.com, you are required to create an account. You will be asked for your full name, email address, and password to access your account. You are responsible for maintaining the confidentiality of your account and password. You must read and accept all of the terms and conditions.
When you place an order through www.colorlette.com, you are required to provide your name, email, password, shipping address, billing address, phone number in order to process and track your order. We may also maintain a record of your product purchases.
We accept most major credit cards as payment.
Delivery times vary depending on product availability. Order is usually delivered within 3 to 14 days from the order confirmation date, Monday through Friday Singapore time. All shipments are made from Republic of Singapore.
Delivery times vary depending on product availability. Order is usually shipped within 3 to 14 days from the order confirmation date, Monday through Friday Singapore time - Please use our international shipping calculator during checkout for shipping cost and duration. International shipping may be subjected to import taxes, customs duties and fees levied by destination country upon arrival. Customs policies vary widely from country to country, customers will be responsible for the import taxes, customs duties and fees. Please contact your local customs office for more information.
DELAYS IN PRODUCT MANUFACTURING AND SHIPPING/DELIVERY
Please expect some delays in product manufacturing and/or shipping in event of delay at warehouse and/or due to high volume shipments.
RETURNS & EXCHANGES
Colorlette have a strict inspection process, and we inspect all items before shipping out to all our customers. Due to the strict inspection on product quality and workmanship, all goods sold are non-returnable, non-exchangeable and non-refundable expect wrong item delivery. Please visit our FAQs page for more information.
Please allow a measuring deviation of 0.5cm to 1.5cm for jewellery and 1cm to 4cm for clothing due to manual measurement.
All Colorlette jewellery is valid for 14-Day Warranty for repair, subject to terms & conditions. Please visit our FAQs page for more information.
Colorlette may revise this Store Policy by updating this notice at any time. You are bound by any such revisions and should therefore periodically revisit this page. Colorlette reserves the right to make any changes and corrections to this notice.